When you contact our office, we will gather basic demographic information over the phone and guide you to access registration, medical history and, if necessary, record transfer forms. When you become a new patient, we ask that you provide insurance information so that we can research your plan prior to your first appointment. If you have seen a dentist in the last few years, it is helpful to have your records transferred before your first visit. We can request the records for you once we receive your record transfer form. Your doctor will perform a comprehensive dental and periodontal exam and we will take any necessary dental x-rays. If it has been a long time since you have seen a dentist or we note signs of periodontal disease you may need to schedule additional time to complete the cleaning.